Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping time for furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard delivery typically takes 5-10 business days for smaller items, while large furniture pieces may take 2-3 weeks via our white-glove delivery service.
Do you offer international shipping?
Currently, Amo la Casa ships to all 50 U.S. states and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What is your return policy for home goods?
We want you to love your home. If you are not completely satisfied, you can return most items within 30 days of delivery for a full refund. Please ensure items are in their original packaging and unused condition.
How can I track the status of my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal. You can also view your order status by logging into your account on our website.
Are your textiles and wood products sustainably sourced?
Yes, at Amo la Casa, we prioritize sustainability. Our linens are OEKO-TEX certified, and our wooden furniture is crafted from FSC-certified timber to ensure environmental responsibility.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.